Returns & Exchanges

At 138 Foods, Inc., we prioritize your health and satisfaction by ensuring every product meets our high quality standards. Due to the perishable nature of our food items, we offer a 30-day satisfaction guarantee for replacements or refunds on any defective or damaged orders.

Return Process

• 1.
  Review Policy

  Verify that your item was purchased within the last 30 days and is in its original packaging; please note that opened food items are generally non-returnable due to safety regulations.

• 2.
  Contact Support

  Email our customer care team with your order number and a brief explanation of the issue, including photos if the product arrived damaged or compromised.

• 3.
  Receive Authorization

  Our team will review your request within 48 hours and provide a Return Merchandise Authorization (RMA) number or confirm your eligibility for a direct refund.

• 4.
  Resolution

  Once approved, we will process your refund to the original payment method or ship a fresh replacement at no additional cost to you.